Frequently Asked Questions

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No. TheraFinders matches individuals and independent practitioners. Once the introduction is made, the relationship is between the individual and practitioner exclusively. 

TheraFinders provides practitioners with administrative tools for scheduling and changing  appointments, and for invoices and billing services. TheraFinders does not use these tools to manage or track outcomes.  

For individuals looking for a therapist, counsellor, psychologist or other practitioner, TheraFinders is always free.

Practitioners who join TheraFinders pay a small monthly subscription that supports using the site and its administrative tools, and pay a one-time fee for each new client connection made. 

For more information on the fees, complete the introductory sign-up form and we will send you a no-obligation fact sheet and keep you updated as we get closer to full launch.

TheraFinders is focused on mental health. Our role is connecting private, for-pay therapists with individuals. The therapists can be psychologists, relationship counsellors, social workers and others. TheraFinders only works with practitioners that are registered with a recognized board or governing body.

We understand that it can take time to find the right practitioner, and for therapists not every individual is a good fit. TheraFinders will continue (within reason) to recommend matches until you get the meeting you need. And if we can't get the right match we will do everything we can to connect you to other sources of support. 

TheraFinders' main database is private, for-pay mental health therapists. We understand that not everyone can afford this, so we have partnered to access free and variable-rate services with non-profit organizations. When our experts determine that cost is an issue we will make a direct connection, and appointment (where possible) with a non-profit or other organization.